Blog | Angela Gifford

Caring is a Science but a Simple One

Caring is providing skills, which can be learnt from both experience and training, that are delivered with compassion based on that knowledge and offered to any individual needing a carer’s expertise and kindness.

In the delivery of care services there are four significant players:
1. Governments who need to ensure a safe, regulated industry and funding for those who are assessed as not having the financial means to pay for the proper care they need.
2. The Care Providers, of any sector, who need to have the objective of providing appropriate care services of excellence to each person they are paid to care for.
3. The Voluntary Care Organisations whose service offerings are exceptional especially in areas of the country where it is practically difficult to provide a wide range of care services and where care provider’s cannot make a care business financially viable.
4. The family or friend carers, people who offer their help more often than not without training but based on the simple need to offer care. Individuals and their families know how they want to be cared for, when they want to be cared for, by whom they want the care provided, all of which need to be balanced sensitively with the reality of services which are available.

Individuals in need of care may only need to interact with one or two of the above groups but when they do, the connections need to be made as simple and uncomplicated as possible.

However, this is being made more difficult year on year as the industry moves away from simple to complicated, aided and abetted by:
• Lack of State funding
• Initiatives coming on stream and then disappearing e.g. One Stop Shops for Care Information
• Changing legislation
• Many training organisations offering an abundance of courses that are excessive, not of value and deceptive.
• Seminars and conferences that re-invent the wheel around subject matter that might be entertaining but not always of value with reference to the practical application of care giving. Very few programmes have speakers that are actually receiving care.
• The fact that not all professionals in a person’s care environment work together in sensible time frames and often fail to communicate to the whole care team.
• The lack of recognition that the cost of care for people in low population areas will be more expensive to provide and need additional funding. Innovative ideas to provide solutions are not necessarily encouraged or trialled.

With an increasing elderly population presenting an unprecedented need for care services the cost which has to be borne by both Governments and individuals is a huge challenge. Such a challenge needs to be met with practical common sense which would ensure practical working co-operation across all sectors.

There needs to be realistic funding for care services, innovative financial ideas to enable self-funders to get the services they need at reasonable cost, training that enables safe care delivery as basic with the need for additional training for specific needs available and a willingness of every person to try to achieve a world of care to be proud of. Complicating the industry is negative, simplifying it will be positive.

By:  Angela E Gifford
Posted:  3 May 2016

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